Quality Survey

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At AirComm, we take quality very seriously and appreciate feedback from our customers.

Please complete this short survey to let us know how we are doing

What Method(s) Did You Use to Make Reservation(s)?
(check all that apply)

Travel Agent 
Our Call Center 
Our Web Site 
Other 

If other please specify:

What Method(s) Did You Use to Modify/Cancel Reservation(s)?
(check all that apply)

Travel Agent 
Our Call Center 
Our Web Site 
Other 

If other please specify:

Please rate the following, as applicable:

Excellent
Good
Fair
Poor

Reservations Made via Our Worldwide Reservations Center

The reservationist was knowledgeable.

Excellent 
Good 
Fair 
Poor 

The reservationist was courteous.

Excellent 
Good 
Fair 
Poor 

Reservations Made via Our Web Site

The process was efficient.

Excellent 
Good 
Fair 
Poor 

Our Chauffeured Transportation Service

The pick-up was on time.

Excellent 
Good 
Fair 
Poor 

The driver was prepared, courteous and professional.

Excellent 
Good 
Fair 
Poor 

The vehicle was clean.

Excellent 
Good 
Fair 
Poor 

The ride was smooth and relaxing.

Excellent 
Good 
Fair 
Poor 

Our Account Management Service

Receipts were delivered to you timely and accurately.

Excellent 
Good 
Fair 
Poor 

If applicable, Payment discrepancies were resolved timely.

Excellent 
Good 
Fair 
Poor 

If applicable, corporate Payment accounts and/or cost center accounts were accurately billed.

Excellent 
Good 
Fair 
Poor 

Your Overall Experience with AirComm

Please rate your overall experience with AirComm.

Excellent 
Good 
Fair 
Poor 

Additional Comments/Suggestions

We encourage you to send us additional comments about your AirComm experiences, as well as suggestions to help us serve you better.

Your Contact Information (optional)

Your First and Last Name
Your Contact Phone Number
Your Email Address
Reservation Number (if known)

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